Rent Lease Buy

XTRA Excellence Commitment

Our Promise to You of Superior Service and Standards.


Our rental and leased trailers come with our commitment to superior service and quality standards.

We promise to:

  • Prepare and inspect every over-the-road trailer we rent or lease to ensure our 16-point trailer standards are met.

  • Complete thorough outbound inspections with your driver within 15 minutes or less—or your first rental day is free.

  • Respond with our RoadWatch® 24/7/365 emergency road service*. If you have tire issues, your driver will be back on the road within three hours of calling RoadWatch or we'll credit your account $60 for each additional hour you're delayed, up to $150.

  • Notify you of the documented condition of a returned trailer within 24 hours either electronically, verbally or via fax, or we'll waive our right to bill you for damages.

  • Manage trailer damages with our Repair Cost Standards and Equipment Maintenance Management software. 

    • For repairs less than $2000, we'll charge our Repair Cost Standard (the fair market cost to repair the trailer) with no mark-ups
    • For repairs greater than $2000, we'll get two estimates and charge you the lower of the two, with no mark-ups.

  • Never rebill you for nuisance damage repair items.

Learn more about XTRA Excellence. 

Contact us about your trailer rental or leasing needs today. 

 
*For long-term lease trailers only; applies only with RoadWatch subscription
The XTRA Excellence Commitment applies to rented or leased over-the-road trailers; it does not apply to cartage or storage trailers. ​

XTRA Excellence: our written promise of traile excellence

Next Steps

Request rates, terms and trailer availability from a location near you.


 

Call us! 800.325.1453