Our Values
At XTRA Lease, you’ll find a culture where you can flourish, driven by our mission.
XTRA Lease Company Culture and Mission
- To provide trailers, customer-valued services, and trailer-related solutions that best meet the needs and exceed the expectations of transportation customers, while meeting the growth and financial expectations of our shareholders.
At XTRA, we:
- Share a commitment to customers, integrity, accountability, and results.
- Treat everyone with respect.
- Reward team members who raise our performance standards.
- With 100% reliability, build creative and dependable relationships with our customers and suppliers.
- Provide flexible solutions to our customers’ needs.
- Work together to make XTRA Lease the first choice of our customers, continually improving to strengthen our leadership position.
- Enhance performance by continually improving quality, efficiency, and technology.
Safety Is a Core Value
When you visit any of our branches, you see first-hand how we demonstrate our commitment to a strong safety culture, built on the belief that everyone is responsible for safety.
Focus on safety plays a key role in our continued success in all aspects of business. It’s an integral part of our operations, with the full commitment of executive management. All of us take our responsibility for safety very seriously. If an employee notices an unsafe condition or behavior, he or she will not only point it out, but also intervene to correct it. For example, any one of us is comfortable walking up to a branch manager or CEO to remind him or her to wear safety glasses. At XTRA, this type of behavior is valued and rewarded.
Ours is a set of shared attitudes and practices based on the belief that all accidents are preventable. Every branch employee is trained on how to work in an effective way that minimizes the risk of injury. Because of this, we experience few at-risk behaviors, low incident rates, and high productivity.
A Commitment to Technology
XTRA Lease is a pioneer in technology applications.
- We introduced industry-changing Repair Cost Standards.
- We’re the first trailer lessor to offer GPS and cellular-based trailer tracking.
- We’re the first trailer rental and leasing company to install fuel-efficient aerodynamic side skirts.
- We’ll continue supporting our reputation for advanced technology with best-in-class trailer specs and customer service.
XTRA Lease makes a significant investment in information technology each year, so we can provide our employees and customers with unparalleled intelligence and streamlined processes and deliver valuable, real-time insights. Our attention and dedication to innovative technology is why we remain the industry leader and continue to exceed industry standards.